1 de marzo de 2021

One can argue that in the insurance business, retaining your clients is just as, if not more important, than targeting new ones. This has become that much more difficult considering the 2020 global pandemic and the current state of the world has hindered outreach efforts and communication in general. For this reason, we want to highlight some methods and strategies that you can adopt as an independent insurance agent and ensure you are taking advantage of customer retention tools provided by Claro.

According to experts, the most important step to increasing client retention and ensure they return is understand why you client is not returning in the first place. Knowing this very simple question is the key to understanding the pivot and adjustments that need to be made in your business to ensure satisfied retuning clients.